How to Manage Contacts on the Customer Portal

Category: Customer Portal Category: Account management Updated: December 15, 2025

Manage contacts for your PetalHost account through the Customer Portal to control who receives account notifications and billing information.

Before you start

You must be logged in to the PetalHost Customer Portal to manage contacts. If you do not know how to log in, please see: How to access the PetalHost Customer Portal.

Adding a New Contact

  1. Log in to the Customer Portal.
  2. On the menu bar, click HELLO, [Your Name]!.
  3. Click CONTACTS.
  4. In the Choose Contact list box, select Add New Contact, then click Go.
  5. Fill out the contact's information fields.
  6. Under Email Preferences, select the notification types the contact should receive.
  7. Click Save Changes.

Deleting a Contact

  1. Log in to the Customer Portal.
  2. On the menu bar, click HELLO, [Your Name]!.
  3. Click CONTACTS.
  4. In the Choose Contact list box, select the contact to delete.
  5. Scroll to the bottom of the page and click Delete Contact.
  6. Confirm deletion by clicking OK.

Questions?

Contact PetalHost support via support ticket or LiveChat for assistance with contacts or notifications.