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Customer Portal

Account management

Recent Articles

How to Manage Users in the Customer Portal

Manage users for your PetalHost account from the Customer Portal User Management page. Invite new users, assign granular permissions, remove access, and switch between multiple accounts.

How to Enable Single Sign On in the Customer Portal

Enable Single Sign-On (SSO) in your PetalHost Customer Portal from the Account Security page to simplify logins and enhance account security.

How to Cancel a Product or Service on the Customer Portal

Manage cancellations for PetalHost products and services directly from the Customer Portal. Choose immediate or end-of-billing-period cancellation, confirm data removal, and back up your hosting before closing.

How to View Email History on the Customer Portal

Access all PetalHost emails sent to your account through the Customer Portal HELLO menu. View, sort, and review welcome messages and notifications.

How to Transfer Account Ownership

Transfer ownership of your complete PetalHost account or individual hosting plans/domains through the Customer Portal using these two methods.

How to Manage Contacts on the Customer Portal

Add or remove contacts from your PetalHost account through the Customer Portal HELLO menu. Control who receives billing notifications and account updates.

How to Request Site Migration from PetalHost Panel

Request free site migrations through your PetalHost Customer Portal using our dedicated form. Provide source server details for seamless transfers from any hosting provider.

How to change your Security Question

Update your PetalHost Customer Portal security question and answer to enhance account recovery options.